g99bet Terms and Conditions

The key terms used in these Terms are defined as follows:

• "Platform" refers to the g99bet website and all services included within it.
• "User" or "Member" refers to any person who has registered on g99bet.
• "Account" refers to each member's personal online account.
• "Bonus" refers to any promotional credit or reward granted by g99bet.
• "Real Money" refers to actual funds deposited by the user.

g99bet is an online gaming and betting platform offering a range of casino games, sports betting, and live dealer games for users in Bangladesh. By registering and accessing an account on this platform, you confirm that you have read, understood, and agreed to be fully bound by all of these Terms.

2.1 Age Requirement

To register and use the services on g99bet, you must be 21 years of age or older. We do not support underage gambling and reserve the right to verify your age at any time.

2.2 One Account Policy

Only one account is permitted per person, household, address, email address, and device. If multiple accounts are created, g99bet reserves the right to close all such accounts and forfeit any balances.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account suspension and cancellation of any pending withdrawals.

It is your responsibility to keep your account password and login details completely confidential. g99bet will never ask for your password by phone, email, or chat.

• Do not share your login details with any third party.
• Use a strong and unique password.
• If you suspect unauthorized access, contact us immediately via live chat.
• You are fully responsible for all activity carried out from your own account.

Sharing, selling, transferring, or allowing anyone else to use your account is strictly prohibited. If such activity is detected, the account will be closed.

4.1 Deposit Terms

The minimum deposit amount on g99bet is ৳500. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Deposits must be made from an account registered in your own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. KYC verification must be completed before withdrawing, and withdrawals must be made using the same method used for the deposit.

4.3 Payment Verification

If suspicious activity or irregularities are detected, g99bet may delay a withdrawal and carry out additional verification. g99bet remains vigilant at all times to prevent fraud and money laundering.

5.1 Welcome Bonus

New members receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example:

• If you deposit ৳1,000 → you receive ৳2,000 in bonus → your total balance will be ৳3,000.
• If you deposit ৳12,000 → you receive a maximum bonus of ৳10,000 → your total balance will be ৳22,000.

5.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. This means the bonus funds can be withdrawn only after the bonus amount has been wagered 15 times. If the requirement is not met within the specified time, the bonus will be cancelled.

5.3 General Bonus Rules

• A bonus offer cannot be claimed more than once.
• The decision to award a bonus is entirely at g99bet's discretion.
• In cases of bonus abuse or fraudulent activity, the bonus and any associated winnings may be cancelled.
• VIP members receive special benefits based on their tier — up to 0.3% weekly cashback at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold.

6.1 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Creating or operating multiple accounts.
• Abusing the bonus system or "bonus hunting".
• Using fraudulent software, bots, or automated tools.
• Interfering with game systems or exploiting errors to gain an unfair advantage.
• Using the platform for money laundering or any other illegal purpose.
• Harassing other users.

6.2 Technical Errors

If a technical error in a game or payment causes an incorrect transaction, g99bet reserves the right to correct it. Any winnings obtained as a result of an error will be considered void.

All games offered on g99bet — slots, live casino, cricket betting, bingo, roulette, and others — are operated in accordance with fair play principles. Each game outcome is independent and determined by a Random Number Generator (RNG).

• Game results are final and opportunities for review are limited.
• If a network connection is lost, the system will determine the outcome of any round already in progress.
• Betting limits may vary per game and g99bet may change them at any time.
• If a sports betting event is cancelled or postponed, g99bet will settle it according to its own rules.

g99bet believes that gambling should be a form of entertainment, not a source of financial hardship. We therefore place the highest importance on responsible gaming.

• Set your own budget and do not go beyond that limit.
• Please keep in mind that there is no guarantee of winning when gambling.
• You can set self-exclusion or deposit limits on your account.
• If you feel you are losing control over your playing, please read our Responsible Gaming page.

All content on the g99bet platform — logos, designs, text, graphics, software, and other elements — is owned by or licensed to g99bet. Unless otherwise stated in these Terms, copying, redistributing, modifying, or using this content for commercial purposes is strictly prohibited.

Content from game providers — such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others — is the intellectual property of their respective companies.

g99bet is committed to maintaining the highest standards of security and service. However, g99bet is not liable for:

• Losses caused by internet connectivity issues.
• Service interruptions during scheduled maintenance periods.
• Delays caused by issues with third-party payment providers.
• Losses arising from the user's own negligence or breach of these Terms.
• Unforeseen technical or non-technical events (force majeure).

In any circumstance, g99bet's maximum liability shall be limited to the actual funds present in the user's account.

11.1 Closure by g99bet

g99bet may suspend or close any account without notice for the following reasons:

• Serious breach of these Terms.
• Suspicion of fraudulent or illegal activity.
• Providing false information or identity fraud.
• Suspicion that the user is underage.

11.2 Closure by the User

You may request account closure at any time via live chat or email. If you withdraw before meeting the bonus wagering requirement, the bonus balance will be deducted.

For any dispute or complaint, please contact our customer support team first. Our team is available 24/7 in Bengali via live chat. You can also reach us by email at: [email protected]

If a resolution cannot be reached through our internal process, both parties may agree to pursue an alternative dispute resolution method by mutual consent. g99bet's final decision applies to all gaming-related matters.

How your personal data is collected, stored, and used is described in our detailed Privacy Policy. By accepting these Terms, you also accept the Privacy Policy. We protect your information using SSL encryption and never sell it to third parties.

g99bet reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes via their account email or through a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have automatically accepted the updated Terms. We therefore recommend checking this page regularly.

If you have any questions, comments, or concerns about these Terms, please contact our support team:

• Live Chat: Available 24/7 in Bengali — chat directly from within the platform.
• Email: [email protected]

Our support team is always ready to answer your questions in Bengali.