21+ | Play Safe

g99bet's Responsible Gaming
Our Commitment

Gaming is enjoyable when it stays within control. g99bet always places your safety and well-being first.

Why is Responsible Gaming Important?

Online betting and casino games are a popular form of entertainment. However, this is a financial activity where both winning and losing are a normal part of the experience. g99bet believes that every player's experience should be enjoyable, safe and entirely within their own control.

Responsible gaming means deciding in advance how much time and money you will spend, and staying within those limits to enjoy yourself. When gaming starts to feel like a burden, that is the moment to take notice. Our platform provides several tools to help you set these boundaries.

g99bet is strictly for players aged 21 and above. Participation by underage individuals is completely prohibited. We follow a strict age verification process.

Keep in Mind

Gaming is never a source of income. Placing more bets in an attempt to recover lost money is a dangerous habit. g99bet always recommends playing consciously and in moderation.

  • Only play with money you can afford to lose
  • Set a budget for each day
  • Avoid playing when you are emotional or under stress
  • Do not let gaming damage your relationships with family or friends

Our Protection Tools

g99bet provides multiple tools to keep players safe, available for you to use at any time.

Deposit Limit

Set a maximum limit on your daily, weekly or monthly deposits. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.

Time Limit

Set a time limit for how long you play each day. Once the set time is reached, your session will end automatically. This tool is very effective for maintaining healthy habits.

Self-Exclusion

If you feel that gaming is getting out of control, you can exclude yourself temporarily or permanently. Once self-exclusion is activated, access to your account will be fully blocked.

Time-Out Break

Use the time-out feature if you want to take a break for a few days. Your account can be suspended temporarily for anywhere from 24 hours up to 6 weeks.

Age Verification

g99bet is for players aged 21 and above only. A strict age verification process is followed at the time of registration. Any account belonging to an underage user is closed immediately.

24/7 Support

Our support team is by your side around the clock for any issue. Speak directly in Bengali via live chat — you will get a fast and effective resolution.

For players aged 21 and above only

To participate at g99bet, you must be 21 years of age or older. Keeping underage individuals away from gambling is our highest priority. Enable parental controls on your device to keep children and teenagers in your household away from this platform.

Signs of Problem Gaming

It can sometimes be difficult to recognise when gaming has shifted from entertainment to a problem. If you notice the signs below, seek help right away:

  • Repeatedly playing in an attempt to recover lost money
  • Hiding or lying about gaming activity
  • Feeling restless or anxious when not playing
  • Experiencing problems in relationships with family or friends
  • Relying on gaming winnings to pay bills or settle debts
  • Spending long hours gaming instead of sleeping, eating or working
  • Repeatedly spending more than the budget you set
  • Returning to play again and again despite saying you would stop

Tips for Safe Gaming

Follow these habits for a healthy and enjoyable experience:

Set your budget in advance

Before you start playing, decide the maximum amount you will spend and stick to that limit.

Track your time

Keep track of how long you have been playing. Playing for long stretches at a time is harmful to your mental and physical health.

Think of it as entertainment

Gaming is entertainment, not a way to earn money. Play for enjoyment, not in the hope of winning.

Take breaks

Take regular breaks. Playing without stopping can reduce your ability to make sound decisions.

How to Activate Self-Exclusion

If you feel you need a break from gaming for a few days or for a longer period, use the self-exclusion tool. Once it is activated, no deposits or betting will be possible on your account.

1

Log in to your account

Log in to your g99bet account and go to your profile settings.

2

Find the Responsible Gaming section

Go to the "Responsible Gaming" or "Responsible Gaming" section in settings.

3

Choose a duration

Choose a temporary time-out (24 hours to 6 weeks) or a longer-term self-exclusion.

4

Confirm

Confirm your choice. It will take effect immediately. If you need help, contact us via live chat.

Deposit Limits and Betting Controls

The minimum deposit at g99bet is ৳500 and the minimum withdrawal is ৳500. Stay within these limits and avoid placing bets beyond your means.

৳500

Minimum Deposit

The minimum deposit limit for each payment method.

৳500

Minimum Withdrawal

The minimum withdrawal limit for any method.

5-30

Withdrawal in Minutes

Funds typically arrive within 5 to 30 minutes.

24/7

Support Service

Bengali live chat support is available around the clock.

Need Help? We Are Here

If you have any concerns or issues related to gaming, do not wait — reach out right now. Our support team is always ready to help you.

Live Chat Support

Speak directly in Bengali with our support team. Live chat is active 24 hours a day, 7 days a week. For deposit limits, self-exclusion or any other issue, let us know via live chat.

Email Support

If you would like to share more details by email, contact us at: [email protected] We will do our best to respond as quickly as possible.

Responsible Gaming FAQ

Yes, g99bet is strictly for players aged 21 and above. Age verification is mandatory during the registration process. Any account belonging to an underage user is closed immediately and the full balance is refunded.

Go to the "Responsible Gaming" section in your account settings to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires waiting a set period of time.

Once self-exclusion is activated, you will not be able to log in or deposit for the chosen period. When the period ends, your account can be reactivated. For long-term or permanent exclusion, please contact our support team.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term and must be reactivated manually.

You can speak directly in Bengali via g99bet's 24/7 live chat. You can also send an email to [email protected]. For professional help with mental health or gambling addiction, please contact a healthcare provider in Bangladesh.

Enable parental controls on your device and keep your account password secure. If you suspect an underage person has used your account, notify our support team immediately.

Enjoy g99bet Safely

Use the responsible gaming tools, stay within your limits and enjoy g99bet's wide game collection.